Privacy Policy sl98 –
Platform User Data Protection

Sl98 understands that your trust cannot be taken for granted — it is built through consistent protection of every user's privacy and data security. This Privacy Policy is our written commitment to you: how we handle the information you entrust to us, what we do with it, and what we will never do.

This document applies to all personal data processed by SL98 in connection with the provision of our online gaming platform services, whether collected through the official website, Android and iOS mobile apps, or through direct interaction with our customer support team.

Sl98 operates as a data controller (data controller) and bears full responsibility for the security and legality of processing your personal data. This policy has been drafted in accordance with internationally recognized data protection standards and reflects the transparency values that are core to our company's DNA.

Sl98 only collects data that is strictly necessary to operate our services effectively, securely, and in compliance with applicable obligations. No data is collected in excess or without a clear purpose. The following are the categories of data we collect:

Sl98 collects your personal data through several transparent and clearly identified channels:

• Account registration process: When you register, you directly provide the identity and contact information required to create an account.
• Service usage: Your activity on the platform — such as playing games, making deposits, or making withdrawals — automatically generates transaction and activity data stored in our systems.
• Identity verification (KYC): When you go through the identity verification process, you upload official documents such as a photo of your ID card or passport, which we process in accordance with strict security procedures.
• Interact with customer support: All communications with our support team, whether via live chat or email, are stored for service quality monitoring and future reference.
• Automated technologies: Like most digital platforms, sl98 uses cookies, server logs, and similar tracking technologies to automatically collect technical and behavioral data.
• Third-party sources: In certain verification contexts, we may receive data from identity verification partners or fraud prevention agencies that work with SL98.

Every piece of data we collect has a specific and measurable purpose. sl98 does not process your personal data for purposes unrelated to the provision of platform services. The following are the primary purposes for which data is used:

• Account management: Creating, verifying, and managing your account on the sl98 platform, including applying the preference settings you define yourself.
• Transaction processing: Processing deposits, withdrawals, and bonus credit transfers accurately and on time. Your financial data is used exclusively for these purposes.
• Identity verification and compliance: Fulfilling KYC (Know Your Customer) and Anti-Money Laundering (AML) obligations, which are industry standards for financial and online gaming platforms.
• Security and fraud prevention: Detecting, preventing, and addressing suspicious activity, fraud, or violations of our terms that could harm other users or the platform.
• Service improvement: Analyzing usage patterns in aggregate to understand user preferences and continuously improve platform features and performance.
• Service communications: Sending important notifications related to your account, transactions, policy updates, and critical security information.
• Promotional communications: Notifying you about relevant promotions, bonuses, and exclusive offers — with the option to unsubscribe from marketing communications at any time.
• Customer support: Handling inquiries, complaints, and support requests effectively by referencing your account history and prior interactions.

Data security is not just about technology — it is about culture and commitment. At sl98, the security of user information is treated as an operational priority that is never compromised for cost efficiency or development speed.

All your personal data is stored on servers protected by AES-256 encryption, housed in high-security certified data center facilities, and accessed only by personnel with role-based authorization appropriate to their responsibilities. All access to sensitive data is recorded in audit logs that are monitored on a regular basis.

Data transmission between your device and sl98's servers is always protected by HTTPS with the latest TLS encryption. This applies to all interactions on the website and mobile app — no data is ever transmitted in plain text.

• Account and transaction data is retained for the duration of the active account and for a defined period after account closure, in accordance with applicable regulatory obligations.
• Customer support communication logs are retained for 2 years for quality monitoring and dispute resolution purposes.
• Data that is no longer needed will be permanently deleted or anonymized in accordance with secure data deletion procedures.

Sl98 does not sell, rent, or trade your personal data to any party for commercial purposes. This is a line we will never cross. However, there are certain circumstances where sharing data with third parties is necessary and lawful:

• Technical service providers: Technology partners who help us run platform operations, such as cloud service providers, payment systems, and analytics tools. All partners are bound by strict data confidentiality agreements and may only use your data for the specific agreed purposes.
• Financial and payment institutions: To process deposit and withdrawal transactions, the required payment information is shared with the relevant financial institutions or payment service providers.
• Identity verification partners: Third-party KYC services we use to verify the authenticity of identity documents in compliance with regulatory requirements.
• Legal authorities: If required by law, court order, or official request from a competent authority, sl98 will provide the necessary data in accordance with applicable regulations.
• Business transfer: In the event of a merger, acquisition, or corporate restructuring, user data may be transferred to the successor entity — with notice provided to users and equivalent privacy protections maintained.

Sl98 uses cookies and similar technologies to enhance your experience on the platform, ensure login session security, and understand how users interact with our services. Cookies are small data files stored on your device by your browser.

The types of cookies we use include:

• Essential cookies: Required for core platform functions such as login authentication, session management, and security. These cookies cannot be disabled without affecting overall service functionality.
• Functional cookies: Saving your preferences such as display language and notification settings to ensure a consistent experience on every visit.
• Analytics cookies: Collecting anonymous usage data to help us understand which features are used most and which areas need improvement.
• Security cookies: Helps our systems detect suspicious activity and prevent unauthorized access attempts to your account.

You can manage your cookie preferences through your browser settings. Please note, however, that disabling essential cookies may affect your ability to use core features of the SL98 platform.

As an sl98 user, you have a number of rights you may exercise regarding the personal data we process. sl98 is committed to responding to all requests related to these rights within a reasonable timeframe and in accordance with applicable regulations.

• Right of Access: You have the right to request confirmation of whether we process your data and to obtain a copy of that data.
• Right to Rectification: If any of your data is inaccurate or incomplete, you have the right to request a correction. Much of your account information can be updated directly through your profile settings on the platform.
• Right to Erasure: Under certain conditions, you have the right to request the deletion of your personal data. This right may be limited where a legal obligation requires us to retain that data.
• Right to Restriction of Processing: You may request that we restrict how we process your data in certain situations, such as when the accuracy of the data is being disputed.
• Right to Data Portability: You have the right to receive the data you have provided to us in a structured, machine-readable format.
• Right to Object: You may object to the processing of your data for direct marketing purposes at any time, and your request will be acted upon promptly.

To exercise any of the rights above, contact our team via live chat on the sl98 platform or app. We will process your request after performing the necessary identity verification to ensure your account's security.

Sl98 services are strictly intended for individuals aged 18 years or older. We do not knowingly collect or process personal data from anyone under the age of 18. If we discover that data from an underage user has been collected without our knowledge, that data will be immediately deleted and the associated account will be closed.

Parents or guardians who become aware that a minor has registered for or is using sl98 services are urged to contact our support team immediately so that the necessary action can be taken promptly.

Sl98 may update this Privacy Policy from time to time as our services, technology, or applicable regulations evolve. We are committed to notifying you of any material changes via notifications on the platform, app, or the email address registered to your account.

The latest version of the Privacy Policy is always available on this page, complete with the last updated date shown at the top of the document. Your continued use of sl98's services after any changes take effect constitutes your acceptance of the updated policy.

If there are fundamental changes that require your renewed consent, we will request explicit confirmation from you before those changes are applied to your account.

If you have any questions, concerns, or requests regarding how sl98 handles your personal data, our team is ready to provide the clarification and assistance you need. We believe open communication is the foundation of a trusted relationship between the platform and its users.

You can contact us via:

• Live Chat: Available directly within the sl98 platform or app, active 24 hours a day, 7 days a week.
• Support Email: [email protected] — for inquiries requiring an official written response.

For inquiries related to specific data usage or user rights requests, please include your account name and a brief description of your request so our team can handle your case more quickly and accurately. Identity verification may be required before we process certain requests.